Return Policy

Most items may be returned for full refund within 30 days of purchase, accompanied by a receipt. Goods must be unused and returned in original packaging. Restocking charges may apply.

A refund will be issued for a purchase paid by cheque only after the cheque has cleared.

Credit card transactions can only be refunded to the original credit card used for the purchase.

Returns without receipts may be issued at Soo Mill’s discretion based on the lowest selling price. Soo Mill reserves the right to limit or refuse the return.

Returns with receipts over 30 days may be issued at Soo Mill’s discretion. Soo Mill reserves the right to limit or refuse the return.

No returns on special orders, custom-made or custom-tinted products.